Terms and Conditions

  1. Terms and ConditionsIntroduction
    Welcome to EvaClues (“Company,” “we,” “our,” “us”)! These Terms of Service (“Terms”) govern your use of our website located at evaclues.com (the “Service”). Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your usage.

    Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). By accessing or using the Service, you acknowledge that you have read, understood, and agreed to these Agreements. If you do not agree, you may not use the Service. If you have concerns, please contact us at care@evaclues.com, and we will try to find a solution.

    These Terms apply to all visitors, users, and others who wish to access or use the Service.

    1. Communications
    By using our Service, you agree to receive newsletters, marketing materials, and other communications. You can opt out by following the unsubscribe link or emailing care@evaclues.com.You consent to communications via SMS, phone calls (including VOIP), messaging apps (e.g., WhatsApp), and emails. These communications may be monitored and recorded. You may opt out, but the Company will still send essential communications related to your services.

    2. Purchases
    If you purchase any product or service through the Service, you may need to provide personal and payment information. You represent that:

    • You have the legal right to use any payment method provided.
    • The information you provide is accurate, complete, and up to date.

    We may use third-party payment services and reserve the right to cancel any order for reasons including unavailability, pricing errors, fraud, or unauthorized transactions.

    3. Refunds
    We offer refunds for purchases within 30 days of the original transaction, subject to our refund policy.

    4. Contests, Sweepstakes, and Promotions
    Promotions may be governed by separate rules. If these rules conflict with these Terms, the Promotion-specific rules will prevail.

    5. Prohibited Uses
    You agree not to:

    • Violate any laws or regulations.
    • Harm minors in any way.
    • Transmit spam, junk mail, or chain letters.
    • Impersonate any individual or entity.
    • Infringe on others’ rights.
    • Interfere with the Service’s proper functioning.

    Additionally, you must not:

    • Use automated systems (e.g., bots) to access the Service.
    • Distribute viruses or other harmful technology.
    • Attempt unauthorized access to the Service.

    6. Analytics
    We may use third-party providers to analyze the use of our Service.

    7. No Use by Minors
    Service access is restricted to individuals aged 18 years or older. By using the Service, you confirm you meet this requirement.

    8. Accounts
    When creating an account, you must provide accurate and complete information. You are responsible for maintaining account security and notifying us of unauthorized use.

    We reserve the right to:

    • Suspend or terminate accounts at our discretion.
    • Reject usernames that are offensive, vulgar, or infringe on others’ rights.

    9. Intellectual Property
    The Service and its content (excluding user-generated content) are owned by EvaClues and protected by copyright and trademark laws.

    10. Copyright Policy & DMCA Notice
    If you believe content on our Service infringes your copyright, contact info@evaclues.com with:

    • Your contact details.
    • A description of the copyrighted work.
    • The infringing content’s location.
    • A statement that you believe in good faith that the use is unauthorized.
    • A statement confirming the accuracy of your claim under penalty of perjury.

    11. Error Reporting & Feedback
    You may provide feedback at info@evaclues.com. By doing so, you grant us the right to use your suggestions without compensation or obligation.

    12. Third-Party Links
    Our Service may contain links to third-party websites. We are not responsible for their content or practices. We encourage you to read their terms and policies.

    13. Disclaimer of Warranties
    The Service is provided “as is” and “as available.” We do not guarantee accuracy, reliability, or uninterrupted access.

    14. Limitation of Liability
    We are not liable for indirect, incidental, special, or consequential damages. Our liability is limited to the amount paid for the products or services.

    15. Termination
    We may suspend or terminate your account at any time for violations of these Terms. You may stop using the Service at any time.

    16. Governing Law & Jurisdiction
    These Terms are governed by Indian law. Disputes shall be subject to the courts of SAS Nagar, Punjab.

    17. Changes to Service & Terms
    We may modify the Service and these Terms at any time. Continued use after changes means you accept the new Terms.

    18. Contact Information
    EvaClues C/o Vanshi Ventures,
    Chhaju Majra, Kharar,
    SAS Nagar (Mohali), Punjab-140301
    Phone: +91-95018-73797
    Email: care@evaclues.com

    Support is available Monday to Saturday from 10:00 AM to 6:00 PM.